Return Policy

Effective July 2026

We want you to get the right product. If something isn’t right, contact our order desk at (800) 795-0933 to start a return.

Return Window & RMA

Most stock items may be returned within 30 days of delivery with a Return Merchandise Authorization (RMA). Items must be new, unused, in original packaging, and in resalable condition. Please have your order or invoice number ready.

Restocking & Freight

A restocking fee may apply to returns not caused by our error. Original and return freight are the buyer’s responsibility unless the return is due to our error or a defective/damaged product.

Non-Returnable Items

For safety and regulatory reasons, certain items cannot be returned, including opened chemicals and coatings, hazardous materials, custom-cut or special-order goods, and clearance/closeout items. These are noted where applicable.

Damaged or Defective

Inspect your shipment on delivery. Report damage, shortages, or defects within 5 business days so we can file a freight claim or arrange a replacement at no cost to you.

Refunds

Approved refunds are issued to the original payment method or account after the returned goods are received and inspected.